You know the large dealerships which feel like a factory and you just "take a number"? This is the complete opposite of that. Highly skilled, friendly, easy to talk to/work with, do it right the first time, do what they can to be helpful and go the extra mile. It is truly like a small-town experience. Rick Schwartz and Larry Hamann took care of me this time, today, and Larry has expertly worked on our Jeep before. An outstanding organization! Go with confidence!
very good dealership with knowledgeable salesmen. They also have a very good service department. I have bought several cars from this dealership with nothing but good salesmen servicing me. The owner Bob Schuman is on the floor talking to people having a good time with his salesmen and customers.
Drove from Ohio to look at used Acura TSX. For age and mileage vehicle was in good condition and nicely cleaned. They allowed me to look under vehicle in the shop to look to ensure no leaks. Sarge was nice and pleasant to deal with and no pressure. Efficient process to work through transaction with the team at the dealer.
Dealership is nothing short of amazing. Excellent in sales and service. Everyone was polite and knowledgeable about what I was looking for and wanted. I had leased a Jeep Liberty 2012 from this dealership. I was hitting mileage quicker than I thought. I drove up to see Tim in Sales. (I've have done business with this dealership for years). Tim was on top of his game. Gave me options in both leasing another vehicle or purchasing the Jeep I already had. Needless to say after reviewing the options shown to me with ALL pros and cons, I leased a new 2015 Journey R/X. The vehicle is just what I wanted and needed. Tim and Chuck went out of their way to work out a lease that would fit my budget. They went over and above what most dealers would have done. We also own a Chrysler 300 in my household, we will be buying a new one next year - from Shuman!
I have been buying vehicles from Shuman for over 10 years. All of my experiences with this dealership have been excellent, this time was no different. The purchase went extremely smooth in regards to my trade in and finding the car that fit my needs and budget. I have a lot of trust and faith in my salesperson, Gregg Tomlinson and the dealership in general. They are always forthright with information and pricing.
Buying cars has never been easier!
Very friendly staff over the phone. Brought the car in with a brake issue. Found the problem right away. Explained the issue. Very helpful. Ordered the parts and the car was ready to go within two days. Extremely accommodating. Thanks guys.