Nothing but wonderful things to say about my experience at Shumans.. Everything went very smooth and was stress free... Mike Yazak was fantastic . Highly recommend Mike at Shumans to all of my friends/family.
Jacob was very friendly and helpful in finding me exactly what I wanted on my Jeep. I was a little indecisive about what features I wanted and he was very patient with me and informative when I had questions. I would definitely recommend him to anyone.
Mike Yezak, again, took great care of us when we recently purchased our Jeep Grand Cherokee . The Shuman team is very professional and is committed to creating a very pleasant experience while providing the best price around.
We hunted for the Dealership because we liked their humorous ads. We found a big dealership with a small town feel. Our salesperson was Danny Hami and he's definitely a "car guy". He knows his products and he knows the competition. The whole experience of leasing a 2015 Dodge Journey was fun from start to finish. The Service Department even added a hitch to our car while we waited! Fast and efficient.
We had a very good experience with our Salesperson, Ryan Edwards. He was very friendly, patient, personable and knowledgeable.
I have done business with Shuman Chrylser in the past and will continue to and not hesitate to recommend him and the dealership to friends and or family.
Salesman Greg Tomlinson went above and beyond to help me get the 2015 Jeep Cherokee 4 x 4 of my dreams. My credit union Genisy screwed me over on financing at last minute but didn't stop Greg. Greg and his team Chuck and DJ pulled through for me. I drove home with my new Jeep. Awesome service, very happy will refer them to everyone I know. Thank you Greg, DJ & Chuck. Jeannie
Today my daughter and I had to make an emergency stop at Shuman. Our Jeep Cherokee was making a horrible rattling noise. As I drove into the Service Center, one employee behind the counter gave me a reassuring smile immediately and another, Rick Schwartz, walked right over to the car and before I could say one word, he said, "I've heard that noise before. You have a rock behind the brake panel." I was so excited to hear that he knew what the sound was and that the i titian diagnosis was something simple. We left the car at the dealership and walked across the parking lot to the Coney Island for lunch.
Just as we were finishing up lunch, Rick walked in with a smile and my car key. He had taken the car through the car wash and delivered is personally to me at the restaurant! I was overwhelmed. I was literally stunned by such over-the-top customer care during these times when customer care is not always priority #1.
Thank you to Rick Schwartz and Chris Shaw for an excellent experience! We buy and lease our cars through Shuman and have no desire to deal with any other dealership.
Doug Ruby in sales was a pleasure to deal with. He helped us to track down a somewhat unusual option and color package for our new Jeep Grand Cherokee so we where able to take advantage of the end of 2015 model year incentives. Shuman has a great/friendly staff!